HAVE QUESTIONS? WE HAVE ANSWERS!

Frequently Asked Questions

• HOW DOES ON DEMAND STORAGE WORK?

  On Demand Storage is a full service storage solution designed to make the storage experience as simple and stress free for the client as possible. You no longer have to rent a truck, load your items and drive them down to the local Self Storage Facility. Honor Storage will come to your location, pick up all items you want to store, load them in their vehicle and take them to their warehouse. They will then store your items until you want them back. Once you notify Honor Storage you want your items back they will set up a delivery time and return your items to your location.

• WHAT CAN I STORE?

  We can store your items as long as two people can move it and it doesn’t violate our storage rules. We don’t store drugs, food or perishables, guns, explosives, flammables, plants, animals or hazardous items.

• CAN I COME PICK UP MY ITEMS AT YOUR WAREHOUSE?

  Yes you may schedule a time to pick up your items at our warehouse. There is no charge for doing so.

• DO YOU SELL BOXES AND PACKING MATERIALS?

  Yes we do sell a wide variety of boxes and packing materials. When you are booking a unit please enter your desire to purchase boxes and supplies in the comments section.

• WILL YOU PACK FOR ME?

  We do have a packing service available. There is a 3 hour minimum for all packing jobs.

• DO YOU OFFER MOVING SERVICES?

  We do have a service available. The cost of our moving service is hourly labor plus double drive time and materials. We include, at no extra charge, the use of a moving truck and moving pads. There is a minimum of 2 men on all jobs and there is a 3 hour minimum for all jobs.

• ARE MY ITEMS SECURE?

  We warehouse your items in a commercial warehouse with motion sensor cameras and 24/7 security monitoring. Our warehouses are closed to the public and only authorized personnel are allowed around your items.

• HOW DO I PREPARE FOR MY PICKUP?

  Here are some packing tips to help you prepare for your Honor Storage pickup:
  • Disassemble furniture. It’s best to get this done before your pickup if you can since disassembly will add to your labor costs.
  • Label your boxes clearly. Make sure your notes and labels on the outside of the box make sense to you. This is especially important if you are storing a lot of boxes that look similar.
  • Pack boxes tightly. Surround your items with crumpled newspaper, packing peanuts, or bubble wrap to make sure your items do not shift within the box.